PRIVACY POLICY
www.maknostalgic.com is owned and operated by Maknostalgic. We value your privacy, so we’ve laid out our privacy policy below to enable you to understand how Maknostalgic will collect and use your personal information.
How will my personal information be collected?
We may collect your personal information when you:
Register or use this site
Contact Maknostalgic by telephone or email
Complete any forms for transactions, employment, or other purposes
Sign up for an email newsletter
What personal information will be collected?
In addition to personal details such as your name, date of birth, address, email, and telephone number, we may also collect:
Details of transactions or orders you make at Maknostalgic
Details of your shopping preferences, such as your favorite products and which of our stores and stockists you prefer to shop with
Details of when you contact Maknostalgic by email, post, social media, or telephone (please note that we may keep a record of this correspondence)
Any other information from which we can identify you, or which is available on public registers
Email open and click behavior
With your permission, we retain your personal information, preferences, and details of your transactions to keep you informed by email, post, phone, and/or through other digital means (including social media) about products and services (including special offers, discounts, promotions, events, competitions and so on) offered by Maknostalgic.
We may also use your information to:
Maintain and update your account details if you set up an account via our website or one of our in-store services (e.g.a change to your address, order information, or marketing preferences)
Improve and tailor the content and appearance of the website to ensure that the most relevant content is presented to you
Administer any prize draws or competitions run by Maknostalgic. Please refer to the specific terms and conditions for each prize draw or competition
Carry out assessment and analysis (for example market, customer, and product analysis) to enable us to review, develop and improve the products and services we offer
How and where will my personal information be shared?
You may rest assured that as a customer-centered group, we will not sell, distribute or leak customer information to third parties. SSL certificate ensures the security of users’ transport and payment data. However, whilst providing our services to you, we share your data with the following categories of companies:
Companies involved with the payment and logistics of your purchase, such as payment service providers
Professional service providers who help us run our business, such as website hosts and marketing agencies
Credit reference agencies, law enforcement, and fraud prevention agencies, to prevent fraud
Third-party sites approved by you, such as social media sites (if you choose to link your accounts to us)
As our website contains links to third-party websites, the information you provide will be subject to the third party’s privacy policy, as well as this privacy policy. Maknostalgic assumes no responsibility for the privacy practices or the content of these websites.
How long will my personal information be kept?
We will not retain your data for longer than necessary for the purposes set out in this policy. Please note that different retention periods apply to different types of data. Once data reaches its disposal date it will be deleted from our systems, physically destroyed, or put beyond use if not permanently deleted.
What rights do I have relating to personal information?
You have the following rights relating to your personal information:
Be informed about how your personal information is being used
Access the personal information we hold about you
Request a change to the personal information we hold about you
Request that we delete your data and stop collecting or processing it
Unsubscribe from marketing communications
Make a complaint to us
Credit card transactions
Your full card details are not recorded or stored in our database. We collect only the final four numbers of your credit or debit card along with the expiry date and cardholder name to enable you to select that card when making future purchases. They are encrypted and are transferred securely to one or more third-party payment service providers for immediate authorization. Once we have received authorization from the payment service provider we will confirm your order.
Contact
If you have any questions or concerns, please contact us by email at lei_deng@maknostalgic.com.
